Anshu Agarwal, Andrew Meyer. Beyond usability: evaluating emotional response as an integral part of the user experience. In Dan R. Olsen Jr., Richard B. Arthur, Ken Hinckley, Meredith Ringel Morris, Scott E. Hudson, Saul Greenberg, editors, Proceedings of the 27th International Conference on Human Factors in Computing Systems, CHI 2009, Extended Abstracts Volume, Boston, MA, USA, April 4-9, 2009. pages 2919-2930, ACM, 2009. [doi]
Abstract is missing.