Usability in social action: reinterpreting effectiveness efficiency and satisfaction

Pär J. Ågerfalk, Owen Eriksson. Usability in social action: reinterpreting effectiveness efficiency and satisfaction. In Proceedings of the 11th European Conference on Information Systems, ECIS 2003, Naples, Italy 16-21 June 2003. pages 103-117, 2003. [doi]

Abstract

Abstract is missing.