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Product vs. Service War: What Next? A Case Study of Japanese Beverage Industry Perspective

Zahir Ahamed, Akira Kamoshida, H. M. Belal, Chris Wai Lung Chu. Product vs. Service War: What Next? A Case Study of Japanese Beverage Industry Perspective. In Lorna Uden, Wei Lu, I-Hsien Ting, editors, Knowledge Management in Organizations - 12th International Conference, KMO 2017, Beijing, China, August 21-24, 2017, Proceedings. Volume 731 of Communications in Computer and Information Science, pages 170-181, Springer, 2017. [doi]

Authors

Zahir Ahamed

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Akira Kamoshida

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H. M. Belal

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Chris Wai Lung Chu

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