Product vs. Service War: What Next? A Case Study of Japanese Beverage Industry Perspective

Zahir Ahamed, Akira Kamoshida, H. M. Belal, Chris Wai Lung Chu. Product vs. Service War: What Next? A Case Study of Japanese Beverage Industry Perspective. In Lorna Uden, Wei Lu, I-Hsien Ting, editors, Knowledge Management in Organizations - 12th International Conference, KMO 2017, Beijing, China, August 21-24, 2017, Proceedings. Volume 731 of Communications in Computer and Information Science, pages 170-181, Springer, 2017. [doi]

@inproceedings{AhamedKBC17,
  title = {Product vs. Service War: What Next? A Case Study of Japanese Beverage Industry Perspective},
  author = {Zahir Ahamed and Akira Kamoshida and H. M. Belal and Chris Wai Lung Chu},
  year = {2017},
  doi = {10.1007/978-3-319-62698-7_15},
  url = {https://doi.org/10.1007/978-3-319-62698-7_15},
  researchr = {https://researchr.org/publication/AhamedKBC17},
  cites = {0},
  citedby = {0},
  pages = {170-181},
  booktitle = {Knowledge Management in Organizations - 12th International Conference, KMO 2017, Beijing, China, August 21-24, 2017, Proceedings},
  editor = {Lorna Uden and Wei Lu and I-Hsien Ting},
  volume = {731},
  series = {Communications in Computer and Information Science},
  publisher = {Springer},
  isbn = {978-3-319-62698-7},
}