Mubashra Akhtar, Julia Neidhardt, Hannes Werthner. The Potential of Chatbots: Analysis of Chatbot Conversations. In Jörg Becker 0001, Dmitriy Novikov, editors, 21st IEEE Conference on Business Informatics, CBI 2019, Moscow, Russia, July 15-17, 2019, Volume 1 - Research Papers. pages 397-404, IEEE, 2019. [doi]
Abstract is missing.