Ban Al-Ani, Erik H. Trainer, David F. Redmiles, Erik Simmons. Trust and surprise in distributed teams: towards an understanding of expectations and adaptations. In Ravi Vatrapu, Vanessa Evers, K. B. Akhilesh, Bonnie A. Nardi, Martha L. Maznevski, editors, Proceedings of the 4th International Conference on Intercultural Collaboration, ICIC '12, Bengaluru, India, March 21-23, 2012. pages 97-106, ACM, 2012. [doi]
Abstract is missing.