The Human Face of E-Business: Engendering Consumer Initial Trust Through the Use of Images of Sales Personnel on E-Commerce Web Sites

Khalid Al-Diri, Dave Hobbs, Rami Qahwaji. The Human Face of E-Business: Engendering Consumer Initial Trust Through the Use of Images of Sales Personnel on E-Commerce Web Sites. IJEBR, 4(4):58-78, 2008. [doi]

@article{Al-DiriHQ08,
  title = {The Human Face of E-Business: Engendering Consumer Initial Trust Through the Use of Images of Sales Personnel on E-Commerce Web Sites},
  author = {Khalid Al-Diri and Dave Hobbs and Rami Qahwaji},
  year = {2008},
  url = {http://www.igi-global.com/Bookstore/Article.aspx?TitleId=1918},
  tags = {web science, e-science},
  researchr = {https://researchr.org/publication/Al-DiriHQ08},
  cites = {0},
  citedby = {0},
  journal = {IJEBR},
  volume = {4},
  number = {4},
  pages = {58-78},
}