Mutlaq Al-Otaibi, Dimitrios Rigas. How efficient is it to communicate customer knowledge with the aid of audio-visual metaphors?. In Maria Virvou, Taichi Nakamura, editors, Knowledge-Based Software Engineering, Proceedings of the Eighth Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2008, August 25-28, 2008, University of Piraeus, Piraeus, Greece. Volume 180 of Frontiers in Artificial Intelligence and Applications, pages 231-240, IOS Press, 2008. [doi]
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