The effect of e-service quality on Jordanian student's e-loyalty: an empirical study in online retailing

Rami Mohammad Al-dweeri, Antonia Ruiz Moreno, Francisco Javier Lloréns Montes, Zaid Mohammad Obeidat, Khaldoon Moosa Mhaidat. The effect of e-service quality on Jordanian student's e-loyalty: an empirical study in online retailing. Industrial Management and Data Systems, 119(4):902-923, 2019. [doi]

@article{Al-dweeriMMOM19,
  title = {The effect of e-service quality on Jordanian student's e-loyalty: an empirical study in online retailing},
  author = {Rami Mohammad Al-dweeri and Antonia Ruiz Moreno and Francisco Javier Lloréns Montes and Zaid Mohammad Obeidat and Khaldoon Moosa Mhaidat},
  year = {2019},
  doi = {10.1108/IMDS-12-2017-0598},
  url = {https://doi.org/10.1108/IMDS-12-2017-0598},
  researchr = {https://researchr.org/publication/Al-dweeriMMOM19},
  cites = {0},
  citedby = {0},
  journal = {Industrial Management and Data Systems},
  volume = {119},
  number = {4},
  pages = {902-923},
}