Rami Mohammad Al-dweeri, Antonia Ruiz Moreno, Francisco Javier Lloréns Montes, Zaid Mohammad Obeidat, Khaldoon Moosa Mhaidat. The effect of e-service quality on Jordanian student's e-loyalty: an empirical study in online retailing. Industrial Management and Data Systems, 119(4):902-923, 2019. [doi]
Abstract is missing.