Web 2.0 Tools and Service Quality: The Key to Effective Customer Relationships in E-Commerce Environments

Radwan Moh'd Al-Dwairi, Maali Al-Khataybeh. Web 2.0 Tools and Service Quality: The Key to Effective Customer Relationships in E-Commerce Environments. In International Conference on Information Technology, ICIT 2023, Amman, Jordan, August 9-10, 2023. pages 827-831, IEEE, 2023. [doi]

Authors

Radwan Moh'd Al-Dwairi

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Maali Al-Khataybeh

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