Web 2.0 Tools and Service Quality: The Key to Effective Customer Relationships in E-Commerce Environments

Radwan Moh'd Al-Dwairi, Maali Al-Khataybeh. Web 2.0 Tools and Service Quality: The Key to Effective Customer Relationships in E-Commerce Environments. In International Conference on Information Technology, ICIT 2023, Amman, Jordan, August 9-10, 2023. pages 827-831, IEEE, 2023. [doi]

@inproceedings{AlDwairiA23,
  title = {Web 2.0 Tools and Service Quality: The Key to Effective Customer Relationships in E-Commerce Environments},
  author = {Radwan Moh'd Al-Dwairi and Maali Al-Khataybeh},
  year = {2023},
  doi = {10.1109/ICIT58056.2023.10226159},
  url = {https://doi.org/10.1109/ICIT58056.2023.10226159},
  researchr = {https://researchr.org/publication/AlDwairiA23},
  cites = {0},
  citedby = {0},
  pages = {827-831},
  booktitle = {International Conference on Information Technology, ICIT 2023, Amman, Jordan, August 9-10, 2023},
  publisher = {IEEE},
  isbn = {979-8-3503-2006-0},
}