Elena Alberghini, Livio Cricelli, Michele Grimaldi. A methodology to manage and monitor social media inside a company: a case study. J. Knowledge Management, 18(2):255-277, 2014. [doi]
@article{AlberghiniCG14,
title = {A methodology to manage and monitor social media inside a company: a case study},
author = {Elena Alberghini and Livio Cricelli and Michele Grimaldi},
year = {2014},
doi = {10.1108/JKM-10-2013-0392},
url = {http://dx.doi.org/10.1108/JKM-10-2013-0392},
researchr = {https://researchr.org/publication/AlberghiniCG14},
cites = {0},
citedby = {0},
journal = {J. Knowledge Management},
volume = {18},
number = {2},
pages = {255-277},
}