Terri C. Albert, Paulo B. Goes, Alok Gupta. GIST: A Model for Design and Management of Content and Interactivity of Customer-Centric Web Sites. MIS Quarterly, 28(2):161-182, 2004. [doi]
@article{AlbertGG04, title = {GIST: A Model for Design and Management of Content and Interactivity of Customer-Centric Web Sites}, author = {Terri C. Albert and Paulo B. Goes and Alok Gupta}, year = {2004}, url = {http://misq.org/gist-a-model-for-design-and-management-of-content-and-interactivity-of-customer-centric-web-sites.html}, tags = {C++, design}, researchr = {https://researchr.org/publication/AlbertGG04}, cites = {0}, citedby = {0}, journal = {MIS Quarterly}, volume = {28}, number = {2}, pages = {161-182}, }