GIST: A Model for Design and Management of Content and Interactivity of Customer-Centric Web Sites

Terri C. Albert, Paulo B. Goes, Alok Gupta. GIST: A Model for Design and Management of Content and Interactivity of Customer-Centric Web Sites. MIS Quarterly, 28(2):161-182, 2004. [doi]

Abstract

Abstract is missing.