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Balanced Testing Scorecard - A Model for Evaluating and Improving the Performance of Software Testing Houses

Renata Alchorne, Rafael Nóbrega, Gibeon Aquino, Silvio R. L. Meira, Alexandre Vasconcelos. Balanced Testing Scorecard - A Model for Evaluating and Improving the Performance of Software Testing Houses. In Joaquim Filipe, José Cordeiro, editors, ICEIS 2010 - Proceedings of the 12th International Conference on Enterprise Information Systems, Volume 1, DISI, Funchal, Madeira, Portugal, June 8 - 12, 2010. pages 370-378, SciTePress, 2010.

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