Mike Alexander, Hsin-Liang Chen. Perceptions and effects of a system's usability by experience level. In Humanizing Information Technology: From Ideas to Bits and Back - Proceedings of the 66th ASIS&T Annual Meeting, ASIST 2003, Long Beach, CA, USA, October 19-22, 2003. Volume 40 of Proceedings of the Association for Information Science and Technology, pages 389-397, Wiley, 2003. [doi]
Abstract is missing.