C. Dennis Allen, Don Ballman, Vivienne Begg, Harold H. Miller-Jacobs, Michael Muller, Jakob Nielsen, Jared M. Spool. User involvement in the design process: why, when & how?. In Stacey Ashlund, Kevin Mullet, Austin Henderson, Erik Hollnagel, Ted N. White, editors, Human-Computer Interaction, INTERACT 93, IFIP TC13 International Conference on Human-Computer Interaction, 24-29 April 1993, Amsterdam, The Netherlands, jointly organised with ACM Conference on Human Aspects in Computing Systems CHI 93. pages 251-254, ACM, 1993. [doi]
Abstract is missing.