External Links

Cite Key

Statistics

  • References: 0
  • Cited by: 0
  • Reviews: 0
  • Bibliographies: 0

PDF

Researchr

Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.

Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.

The Role of the Community in a Technical Support Community: A Case Study

Donald M. Allen, Thomas Schneider. The Role of the Community in a Technical Support Community: A Case Study. In A. Ant Ozok, Panayiotis Zaphiris, editors, Online Communities and Social Computing - 5th International conference, OCSC 2013, Held as Part of HCI International 2013, Las Vegas, NV, USA, July 21-26, 2013. Proceedings. Volume 8029 of Lecture Notes in Computer Science, pages 335-344, Springer, 2013. [doi]

Authors

Donald M. Allen

This author has not been identified. Look up 'Donald M. Allen' in Google

Thomas Schneider

This author has not been identified. Look up 'Thomas Schneider' in Google
runs on