What is the Consumer Attitude toward Healthcare Services? A Transfer Learning Approach for Detecting Emotions from Consumer Feedback

Bashar Alshouha, Jesús Serrano-Guerrero, David A. Elizondo, Francisco P. Romero 0001, José Angel Olivas. What is the Consumer Attitude toward Healthcare Services? A Transfer Learning Approach for Detecting Emotions from Consumer Feedback. J. UCS, 30(1):3-24, January 2024. [doi]

@article{AlshouhaSERO24,
  title = {What is the Consumer Attitude toward Healthcare Services? A Transfer Learning Approach for Detecting Emotions from Consumer Feedback},
  author = {Bashar Alshouha and Jesús Serrano-Guerrero and David A. Elizondo and Francisco P. Romero 0001 and José Angel Olivas},
  year = {2024},
  month = {January},
  doi = {10.3897/jucs.104093},
  url = {https://doi.org/10.3897/jucs.104093},
  researchr = {https://researchr.org/publication/AlshouhaSERO24},
  cites = {0},
  citedby = {0},
  journal = {J. UCS},
  volume = {30},
  number = {1},
  pages = {3-24},
}