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What is the Consumer Attitude toward Healthcare Services? A Transfer Learning Approach for Detecting Emotions from Consumer Feedback

Bashar Alshouha, Jesús Serrano-Guerrero, David A. Elizondo, Francisco P. Romero 0001, José Angel Olivas. What is the Consumer Attitude toward Healthcare Services? A Transfer Learning Approach for Detecting Emotions from Consumer Feedback. J. UCS, 30(1):3-24, January 2024. [doi]

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