Smart services: The move to customer orientation

Rainer Alt, Haluk Demirkan, Jan Fabian Ehmke, Anne Moen, Alfred Winter. Smart services: The move to customer orientation. Electronic Markets, 29(1):1-6, 2019. [doi]

Authors

Rainer Alt

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Haluk Demirkan

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Jan Fabian Ehmke

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Anne Moen

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Alfred Winter

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