Rainer Alt, Haluk Demirkan, Jan Fabian Ehmke, Anne Moen, Alfred Winter. Smart services: The move to customer orientation. Electronic Markets, 29(1):1-6, 2019. [doi]
@article{AltDEMW19,
title = {Smart services: The move to customer orientation},
author = {Rainer Alt and Haluk Demirkan and Jan Fabian Ehmke and Anne Moen and Alfred Winter},
year = {2019},
doi = {10.1007/s12525-019-00338-x},
url = {https://doi.org/10.1007/s12525-019-00338-x},
researchr = {https://researchr.org/publication/AltDEMW19},
cites = {0},
citedby = {0},
journal = {Electronic Markets},
volume = {29},
number = {1},
pages = {1-6},
}