Steven Alter. Moving Toward a Service Metaphor for Describing, Evaluating, and Designing Systems. In Willie Golden, Thomas Acton, Kieran Conboy, Hans van der Heijden, Virpi Kristiina Tuunainen, editors, 16th European Conference on Information Systems, ECIS 2008, Galway, Ireland, 2008. pages 338-349, 2008. [doi]
Abstract is missing.