An Analysis of Characteristics Affecting Trust Formation in Human Versus Machine Interactions from a Systematic Literature Review Perspective

M. A. Shariful Amin, Dan J. Kim 0001. An Analysis of Characteristics Affecting Trust Formation in Human Versus Machine Interactions from a Systematic Literature Review Perspective. In Aravinda Garimella, Prasanna Karhade, Abhishek Kathuria, Xiao Liu, Jennifer Xu, Kexin Zhao, editors, The Role of e-Business during the Time of Grand Challenges - 19th Workshop on e-Business, WeB 2020, Virtual Event, December 12, 2020, Revised Selected Papers. Volume 418 of Lecture Notes in Business Information Processing, pages 129-136, Springer, 2020. [doi]

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