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S. I. Ammar, A. A. El-Sherbiny, S. A. El-Shehawy, Ragab Omarah Al-Seedy. A matrix approach for the transient solution of an M/M/1/N queue with discouraged arrivals and reneging. Int. J. Comput. Math., 89(4):482-491, 2012. [doi]
Abstract is missing.