Elske Ammenwerth, Ruth Breu, Barbara Paech. User-Oriented Quality Assessment of IT-Supported Healthcare Processes - A Position Paper. In Stefanie Rinderle-Ma, Shazia Wasim Sadiq, Frank Leymann, editors, Business Process Management Workshops, BPM 2009 International Workshops, Ulm, Germany, September 7, 2009. Revised Papers. Volume 43 of Lecture Notes in Business Information Processing, pages 617-622, Springer, 2009. [doi]
Abstract is missing.