Emna Ammar El Hadj Amor, Sonia Ayachi Ghannouchi. Toward an Ontology-Based Model of Key Performance Indicators for Business Process Improvement. In 14th IEEE/ACS International Conference on Computer Systems and Applications, AICCSA 2017, Hammamet, Tunisia, October 30 - Nov. 3, 2017. pages 148-153, IEEE, 2017. [doi]
Abstract is missing.