Transforming Customer Support in a Startup Environment: From Machine Learning Classification to Retrieval-Augmented Generation - researchr publication

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Catarina Amorim, Diogo Correia, Julia Silge, João Marques. Transforming Customer Support in a Startup Environment: From Machine Learning Classification to Retrieval-Augmented Generation. Machine Learning, 115(6):138, June 2026. [doi]

Abstract is missing.

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