Does Quality Improve with Customer Voice? Evidence from the Hotel Industry - researchr publication authors

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Uttara Ananthakrishnan, Davide Proserpio, Siddhartha Sharma. Does Quality Improve with Customer Voice? Evidence from the Hotel Industry. In Péter Biró, Jason Hartline, Michael Ostrovsky, Ariel D. Procaccia, editors, EC '20: The 21st ACM Conference on Economics and Computation, Virtual Event, Hungary, July 13-17, 2020. pages 461, ACM, 2020. [doi]

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