Kim Normann Andersen, Rony Medaglia, Helle Zinner Henriksen. Frequency and Costs of Communication with Citizens in Local Government. In Kim Normann Andersen, Enrico Francesconi, Åke Grönlund, Tom M. van Engers, editors, Electronic Government and the Information Systems Perspective - Second International Conference, EGOVIS 2011, Toulouse, France, August 29 - September 2, 2011. Proceedings. Volume 6866 of Lecture Notes in Computer Science, pages 15-25, Springer, 2011. [doi]
Abstract is missing.