Sarah Andrew, Stacey L. Watson, Tae (Tom) Oh, Garreth W. Tigwell. Authentication Challenges in Customer Service Settings Experienced by Deaf and Hard of Hearing People. In Albrecht Schmidt 0001, Kaisa Väänänen, Tesh Goyal, Per Ola Kristensson, Anicia Peters, editors, Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems, CHI EA 2023, Hamburg, Germany, April 23-28, 2023. ACM, 2023. [doi]
@inproceedings{AndrewWOT23,
title = {Authentication Challenges in Customer Service Settings Experienced by Deaf and Hard of Hearing People},
author = {Sarah Andrew and Stacey L. Watson and Tae (Tom) Oh and Garreth W. Tigwell},
year = {2023},
doi = {10.1145/3544549.3585707},
url = {https://doi.org/10.1145/3544549.3585707},
researchr = {https://researchr.org/publication/AndrewWOT23},
cites = {0},
citedby = {0},
booktitle = {Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems, CHI EA 2023, Hamburg, Germany, April 23-28, 2023},
editor = {Albrecht Schmidt 0001 and Kaisa Väänänen and Tesh Goyal and Per Ola Kristensson and Anicia Peters},
publisher = {ACM},
isbn = {978-1-4503-9422-2},
}