On the Viability of Using SRGMs for IT Help Desk Incident Predictions - researchr publication authors

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Anneliese Andrews, Joseph Lucente. On the Viability of Using SRGMs for IT Help Desk Incident Predictions. In 2015 IEEE International Conference on Software Quality, Reliability and Security, QRS 2015, Vancouver, BC, Canada, August 3-5, 2015. pages 93-98, IEEE, 2015. [doi]

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