Aggeliki Androutsopoulou, Nikos I. Karacapilidis, Euripidis N. Loukis, Yannis Charalabidis. Transforming the communication between citizens and government through AI-guided chatbots. Government Information Quarterly, 36(2):358-367, 2019. [doi]
@article{Androutsopoulou19,
title = {Transforming the communication between citizens and government through AI-guided chatbots},
author = {Aggeliki Androutsopoulou and Nikos I. Karacapilidis and Euripidis N. Loukis and Yannis Charalabidis},
year = {2019},
doi = {10.1016/j.giq.2018.10.001},
url = {https://doi.org/10.1016/j.giq.2018.10.001},
researchr = {https://researchr.org/publication/Androutsopoulou19},
cites = {0},
citedby = {0},
journal = {Government Information Quarterly},
volume = {36},
number = {2},
pages = {358-367},
}