Jeremy Ang, Rajdip Dhillon, Ashley Krupski, Elizabeth Shriberg, Andreas Stolcke. Prosody-based automatic detection of annoyance and frustration in human-computer dialog. In John H. L. Hansen, Bryan L. Pellom, editors, 7th International Conference on Spoken Language Processing, ICSLP2002 - INTERSPEECH 2002, Denver, Colorado, USA, September 16-20, 2002. pages 2037-2040, ISCA, 2002. [doi]
Abstract is missing.