Nikolay Anisimov, Brian Galvin, Herbert Ristock. XML-based multimodal interaction framework for contact center applications. In Carey L. Williamson, Mary Ellen Zurko, Peter F. Patel-Schneider, Prashant J. Shenoy, editors, Proceedings of the 16th International Conference on World Wide Web, WWW 2007, Banff, Alberta, Canada, May 8-12, 2007. pages 1349-1350, ACM, 2007. [doi]
Abstract is missing.