Elkana Rahadian Putra Antonio, Muhammad Farras Fadhilah, Fikri Faiq, Renaldy Fredyan, Hady Pranoto. Analyzing the Impact of Customer Service Chatbots on User Satisfaction. In 15th International Congress on Advanced Applied Informatics Winter, IIAI-AAI-Winter 2023, Bali, Indonesia, December 11-13, 2023. pages 82-85, IEEE, 2023. [doi]
Abstract is missing.