Bianca B. P. Antunes, Adrian Manresa, Leonardo S. L. Bastos, Janaina Figueira Marchesi, Silvio Hamacher. A Solution Framework Based on Process Mining, Optimization, and Discrete-Event Simulation to Improve Queue Performance in an Emergency Department. In Chiara Di Francescomarino, Remco M. Dijkman, Uwe Zdun, editors, Business Process Management Workshops - BPM 2019 International Workshops, Vienna, Austria, September 1-6, 2019, Revised Selected Papers. Volume 362 of Lecture Notes in Business Information Processing, pages 583-594, Springer, 2019. [doi]
Abstract is missing.