Alain April, Alain Abran, Reiner R. Dumke. SMCMM Model to Evaluate and Improve the Quality of the Software Maintenance Process. In 8th European Conference on Software Maintenance and Reengineering (CSMR 2004), 24-26 March 2004, Tampere, Finland, Proceedings. pages 243-248, IEEE Computer Society, 2004. [doi]
Abstract is missing.