Renata Mendes de Araujo, Yehia Taher, Willem-Jan van den Heuvel, Claudia Cappelli. Evolving Government-Citizen Ties in Public Service Design and Delivery. In Maria A. Wimmer, Marijn Janssen, Ann Macintosh, Hans Jochen Scholl, Efthimios Tambouris, editors, Electronic Government and Electronic Participation: Joint Proceedings of Ongoing Research of IFIP EGOV and IFIP ePart 2013, 16-19 September 2013, Koblenz, Germany. Volume 221 of LNI, pages 19-26, GI, 2013.
Abstract is missing.