Social identity, electronic word-of-mouth and referrals in social network services

Jorge Arenas-Gaitán, Francisco Javier Rondan-Cataluña, Patricio Esteban Ramírez-Correa. Social identity, electronic word-of-mouth and referrals in social network services. Kybernetes, 42(8):1149-1165, 2013. [doi]

Abstract

Abstract is missing.