Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Mor Armony, Nahum Shimkin, Ward Whitt. The Impact of Delay Announcements in Many-Server Queues with Abandonment. Operations Research, 57(1):66-81, 2009. [doi]
Abstract is missing.