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A maturity assessment framework for conversational AI development platforms

Johan Aronsson, Philip Lu, Daniel Strüber 0001, Thorsten Berger. A maturity assessment framework for conversational AI development platforms. In Chih-Cheng Hung, Jiman Hong, Alessio Bechini, Eunjee Song, editors, SAC '21: The 36th ACM/SIGAPP Symposium on Applied Computing, Virtual Event, Republic of Korea, March 22-26, 2021. pages 1736-1745, ACM, 2021. [doi]

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Johan Aronsson

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Philip Lu

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Daniel Strüber 0001

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Thorsten Berger

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