A maturity assessment framework for conversational AI development platforms

Johan Aronsson, Philip Lu, Daniel StrĂ¼ber 0001, Thorsten Berger. A maturity assessment framework for conversational AI development platforms. In Chih-Cheng Hung, Jiman Hong, Alessio Bechini, Eunjee Song, editors, SAC '21: The 36th ACM/SIGAPP Symposium on Applied Computing, Virtual Event, Republic of Korea, March 22-26, 2021. pages 1736-1745, ACM, 2021. [doi]

@inproceedings{AronssonL0B21,
  title = {A maturity assessment framework for conversational AI development platforms},
  author = {Johan Aronsson and Philip Lu and Daniel StrĂ¼ber 0001 and Thorsten Berger},
  year = {2021},
  doi = {10.1145/3412841.3442046},
  url = {https://doi.org/10.1145/3412841.3442046},
  researchr = {https://researchr.org/publication/AronssonL0B21},
  cites = {0},
  citedby = {0},
  pages = {1736-1745},
  booktitle = {SAC '21: The 36th ACM/SIGAPP Symposium on Applied Computing, Virtual Event, Republic of Korea, March 22-26, 2021},
  editor = {Chih-Cheng Hung and Jiman Hong and Alessio Bechini and Eunjee Song},
  publisher = {ACM},
  isbn = {978-1-4503-8104-8},
}