Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Ed Arthurs, Bart W. Stuck. Bounding Mean Throughput Rate and Mean Delay in Office Systems. IEEE Transactions on Communications, 30(1):12-18, 1982. [doi]