How do collaboration and investments in knowledge management affect process innovation in services?

Mona Ashok, Rajneesh Narula, Andrea Martinez-Noya. How do collaboration and investments in knowledge management affect process innovation in services?. J. Knowledge Management, 20(5):1004-1024, 2016. [doi]

Authors

Mona Ashok

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Rajneesh Narula

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Andrea Martinez-Noya

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