Cagla Atagoren, Oumout Chouseinoglou. A Case Study in Defect Measurement and Root Cause Analysis in a Turkish Software Organization. In Roger Y. Lee, editor, Software Engineering Research, Management and Applications [selected papers from the 11th International Conference on Software Engineering Research, Management and Applications, SERA 2013, Prague, Czech Republic, August 7-9, 2013]. Volume 496 of Studies in Computational Intelligence, pages 55-72, Springer, 2013. [doi]
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