Maura Atapattu, Darshana Sedera. Ubiquitous Customer Relationship Management: Unforeseen Issues And Benefits. In Shan L. Pan, Tru H. Cao, editors, 16th Pacific Asia Conference on Information Systems, PACIS 2012, Ho Chi Minh City, Vietnam, 11-15 July 2012. pages 187, 2012. [doi]
Abstract is missing.