Automating the Delivery of Governmental Business Services Through Workflow Technology

Vijayalakshmi Atluri, Soon Ae Chun, Richard D. Holowczak, Nabil R. Adam. Automating the Delivery of Governmental Business Services Through Workflow Technology. In William J. McIver Jr., Ahmed K. Elmagarmid, editors, Advances in Digital Government - Technology, Human Factors, and Policy. Volume 26 of Advances in Database Systems, pages 69-84, Springer, 2002. [doi]

Abstract

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