Eriq Augustine, Cailin Cushing, Alex Dekhtyar, Kevin McEntee, Kimberly Paterson, Matt Tognetti. Outage detection via real-time social stream analysis: leveraging the power of online complaints. In Alain Mille, Fabien L. Gandon, Jacques Misselis, Michael Rabinovich, Steffen Staab, editors, Proceedings of the 21st World Wide Web Conference, WWW 2012, Lyon, France, April 16-20, 2012 (Companion Volume). pages 13-22, ACM, 2012. [doi]
Abstract is missing.